1. Information we collect
We may collect contact details, account data, payment information, usage data, support messages, booking data, CRM content, connected channel data and technical logs.
Privacy
This policy explains how RevyAI collects, uses, shares and protects personal data when you use our website and services.
We collect only the information needed to operate, secure and improve the product.
Customer CRM data is processed on your behalf when you use RevyAI for your own leads and conversations.
We do not sell personal data.
We may collect contact details, account data, payment information, usage data, support messages, booking data, CRM content, connected channel data and technical logs.
We use data to deliver the service, authenticate users, route messages, generate AI responses, improve features, prevent abuse and provide support.
For website visitors and our own leads, RevyAI acts as a controller. For CRM, chat and booking content you process for your own customers, we generally act as a processor or service provider.
We share data with infrastructure, hosting, analytics, email, security, AI and messaging vendors only when needed to provide the service. We require them to protect the data they handle.
We use cookies and similar technologies to remember preferences, measure traffic, improve the product and understand how visitors interact with the site.
We keep data only as long as needed for the purposes described here, legal obligations, dispute resolution, support, backup or security monitoring.
Depending on your location, you may request access, correction, deletion, portability or objection. If your company uses RevyAI to process customer data, requests may need to go through that company first.
We use reasonable technical and organizational measures to protect data and may process information in other countries where our providers operate.