E-commerce questions are often conversion blockers
Buyers frequently need quick answers about shipping, returns, sizes, availability and promotions. If they cannot get those answers quickly, they leave.
What AI agents can automate
The most useful automations are product Q&A, stock checks, order status lookups and support triage. In RevyAI the agent can search your catalog, send products over WhatsApp, check stock and look up orders from Shopify, Tiendanube or WooCommerce.
When the buyer is ready, the agent can generate a MercadoPago or Stripe payment link inside the same chat, and your catalog can stay in sync with the WhatsApp catalog on Meta.
- Product questions
- Stock checks
- Order status lookups
- Payment links in the chat
The commercial impact
Faster answers reduce pressure on the support team, especially during peaks and promotions. Measure it with your own numbers: reply time, chats that end in a payment link, and orders by channel.